Terms & Conditions
Last Updated: November 2026 • Febeight Technologies Pvt. Ltd.
1. Scope of Agency & On-Demand Services
Febeight Technologies Pvt. Ltd. provides 360° digital marketing retainers, custom website/application engineering, brand identity systems, productized Design On-Demand packages, and Managed NVMe Cloud Web Hosting. Specific deliverables, turnaround SLAs, and milestone schedules are governed by your approved project brief or retainer agreement.
2. Intellectual Property & Master Source File Ownership
Upon full settlement of the agreed project invoice, clients receive 100% ownership and commercial usage rights to final approved deliverables, including master vector files (AI, EPS, SVG, PDF), print die-lines, and custom website code repositories.
3. Design On-Demand Turnaround SLAs & Revisions
Standard Design On-Demand packages ship first drafts within 48 to 72 business hours (or 3–6 business days for multi-page Company Profiles, Catalogues, and 2D/3D Animations) once all required client inputs are received. Each tier includes collaborative revision rounds as specified on the package page.
4. Managed Cloud Hosting & IT Administration SLA
Managed NVMe Cloud Hosting plans include a 99.95%+ uptime SLA, automated offsite backups, and Cloudflare WAF security. Third-party ad spend (paid directly to Meta, Google, or LinkedIn) and third-party software licenses are billed separately from agency management fees.